Beautiful earrings!! Look just like the photos! And, look so good on!! Kind of hard to put on and are delicate. But, so unique and pretty!
Shipping Protection
$3.00
Product Description
Shipping Insurance (Delivery Guarantee) protects your order against eligible issues that occur during the shipping and transportation process before the package is successfully delivered to the shipping address provided at checkout.
Coverage applies only to cases verified by the carrier or our insurance provider.
Covered Situations
✅ Package Lost During Transit
A package may be considered lost if:
- Domestic orders have not been delivered within 30 days after shipment.
- International orders have not been delivered within 60 days after shipment.
- The carrier confirms that the package is lost.
- Tracking information has stopped updating for an extended period and the shipment is officially determined to be lost.
Resolution:
- A replacement package will be shipped at no additional cost whenever possible.
- If replacement is unavailable, compensation up to the amount paid for the purchased item(s) may be provided.
✅ Package Damaged During Transit
Coverage applies when:
- The product is damaged during transportation.
- The outer packaging is damaged during transit, causing damage to the product.
- The claim is submitted within the required period with supporting photos or evidence.
Resolution:
- Eligible claims may receive a replacement item or compensation depending on product availability.
✅ Missing Items Due to Transit Issues
Coverage applies when:
- Item(s) are missing from the package due to damage or loss during transportation.
- The package shows clear signs of damage or tampering during transit.
- The issue is verified by our after-sales team and/or carrier.
Resolution:
- Missing item(s) or replacement parts will be provided whenever possible.
- If replacement is unavailable, compensation may be offered.
What Is NOT Covered
Shipping Insurance does not cover issues that occur after the carrier has successfully delivered the package to the shipping address provided by the customer.
The following situations are not eligible for coverage:
❌ Package Theft After Delivery
Shipping Insurance does not cover packages that are stolen, lost, or taken after being marked as delivered by the carrier.
Examples include:
- Package stolen from the doorstep, porch, mailbox, lobby, or other delivery location.
- Package taken after being left at the customer's residence or designated delivery location.
- Package missing after carrier tracking shows "Delivered."
Customers are responsible for ensuring the security of delivered packages. We recommend using a secure delivery location or requesting a signature confirmation when available.
❌ Incorrect Shipping Information
Including but not limited to:
- Incorrect street address.
- Wrong apartment/unit number.
- Incorrect city, state, or ZIP/postal code.
- Incomplete shipping address.
❌ Address Changes After Shipment
Shipping Insurance does not cover:
- Requests to change the delivery address after the order has shipped.
- Failed address updates after carrier processing.
❌ Successfully Delivered to the Provided Address
If the carrier confirms delivery to the shipping address submitted at checkout, the order is considered successfully delivered, even if:
- The customer entered the wrong address.
- The billing address differs from the shipping address.
- Apple Pay, PayPal, or credit card billing information shows a different address.
❌ Customer-Related Delivery Issues
Including:
- Incorrect or invalid phone number.
- Recipient unavailable to receive the package.
- Refusal to accept delivery.
- Failure to collect a package held by the carrier.
- Failure to respond to carrier delivery attempts.
❌ Customs, Duties & Government Actions
Shipping Insurance does not cover:
- Customs clearance delays.
- Import duties, taxes, or fees.
- Customs inspection or seizure.
- Government restrictions or regulatory actions.
Maximum Coverage
The maximum compensation provided by Shipping Insurance is limited to the actual amount paid for the purchased item(s).
Coverage does not include:
- Shipping fees.
- Customs duties or taxes.
- Additional expenses caused by delivery delays.
- Any indirect or consequential losses.
Once the carrier confirms successful delivery to the address provided at checkout, Floysun is not responsible for theft or loss of the package after delivery. Damage caused during transit must be reported within the required claim period with supporting evidence.
About Pre-order items
Orders are usually shipped within 1–3 business days (Monday to Friday, excluding holidays) from China.
If an item is out of stock or cannot ship within 3 business days, we’ll email you with an estimated shipping date.
Pre-order items typically ship within 3–15 business days. If it takes longer than 5 business days, we’ll send you a detailed update email.
Import Tax and Duties Included
Each Order Includes One Free Gift Wrapping
Worldwide Shipping
Free shipping on orders over $75
14-Day Return, 3-Month Warranty
Shipping Policy
Orders are usually shipped within 1–3 business days (Monday to Friday, excluding holidays) from China.
If an item is out of stock or cannot ship within 3 business days, we’ll email you with an estimated shipping date.
Pre-order items typically ship within 3–15 business days. If it takes longer than 5 business days, we’ll send you a detailed update email.
Delivery time varies by country and region, usually taking 5-10 business days.You can check the estimated delivery time at checkout or read more in our Shipping Policy.
Return Policy
14-Day Return Period
We accept returns of unused, unworn items with the original jewelry tags and packaging within 14 days of delivery. Customized/engraved items and final sale items are not eligible for return unless required by law.
For non-quality-related returns, customers are responsible for return shipping and any applicable customs clearance fees. For confirmed quality issues, Floysun will provide an appropriate resolution in accordance with our Return & Refund Policy.
Items Not Eligible for Return:
Engraved or customized items.
Individual items from a set (the complete set must be returned).
Items that have been worn, used, or have had their jewelry tags removed.
Final sale items, unless required by law.
Not Considered Quality Issues:
Natural variations in Baroque and freshwater pearls.
Natural variations in the colour, tone, pattern, texture, shape, or inclusions of gemstones and other natural materials.
Natural stones may appear lighter, darker, or more vibrant under different lighting conditions and viewing angles.
Slight colour differences between product photos/videos and the actual item due to lighting, photography settings, and screen/device displays.
Slight bending of 925 sterling silver ear posts.
Please Note Before Purchasing:
The variations listed above are natural characteristics or normal visual differences and are not considered product defects or quality issues. Returns for these reasons are treated as non-quality-related returns, and return shipping costs are the customer's responsibility.
For full details, please read our complete return policy.
Tracking Order
Tracking numbers are automatically sent to your email as soon as your order is packed.If you haven’t received it within 3 business days, please check your junk/spam folder.
Still can’t find it? Feel free to contact us at service@floysun.com — we're happy to help!
You could track it by App Shop or track my order
Customer Reviews
Overall rating: 4.9 / 5 from 2362 reviews.
Good quality ring.
The package got lost somewhere around Chicago but you sent a replacement. I absolutely love it! I wear it every day!
Love the look but the top keeps popping open.
the earring doesn't sit in the center. the weight makes it hang and look sloppy. I would like a refund however, there are no refunds.
Shipping insurance (Delivery Guarantee)
Store owner replied: Thank you for your feedback! You can adjust the tightness of the earring backs and leave a small amount of space, which may help the earrings sit more naturally and comfortably.
Earings are light and dont pull ear down. looks exactly as pictured. good quality
Très jolies bo et très légères!
Fast efficient service congrats
The oval pair really stands out next to my other earrings. I love how simple the hoops are—they let the stones do all the work.
Love the sparkle on these, and the gold hoops look lovely with the oval stones. The pink pouch is such a nice touch too!
love it! so shine
They look just right on my ears, and the detail is lovely. Honestly, they sparkle more than my diamond necklace!
Love these with my little studs. The oval drops stand out, but the whole combination still looks really nice together.
The packaging was so pretty, and everything was packed really carefully. Would definitely order again!
Took a while to arrive, but they were worth the wait. The earrings are beautifully finished, and the stones are big and really sparkly.
I just love how these look on. Pretty and sparkly, but still easy to wear with everyday outfits. Really happy with them!
These are so pretty! Perfect for everyday wear, and the stones are super sparkly. Absolutely love them!
Love the antique look!
Bought these for a dinner out and ended up wearing them with a plain T-shirt the next day too. Easier to style than I expected.
Was a little unsure about these when I ordered, but I really like how they look on. The oval drop is the prettiest part.
Great piece.
Sculptural Dual-Band Leather Cuff - Bold Minimalist Open Bangle
While I really like the idea of the earrings, the style I thought they would be somewhat bigger. That said they are nice just a bit small for me. Make sure to check the measurements. :)
Love this necklace. Beautiful, well made, and I'm a fan of the longer length chain.
Tutto perfetto
Candy Sorbet Elastic Ring | Natural Gemstone Double-Row Beaded Band
Magnifique, lumineuses.
Maybe not have something so delicate thrown over your fence and then it falls under a wheel so it can be crushed
beyond perfect
Nothing much to say about the insurance but the necklace was ABSOLUTELY beautiful. I wear it all the time with everything in my wardrobe
My daughter loves them. Thank you.
I’m totally in love with my purchase. Couldn’t be happier
Lovely color, pearl pendant gives presence. Beads are smaller than expected, less than 2mm. Still thinking.
Aquamarine Toothpick Baroque Pearl OT Clasp Pendant Necklace
High quality unique gorgeous earrings!!!
Oval Wood & Glass Earrings | Asymmetrical Statement Earrings
Very nice thank you
It’s too sparkly. But the length is perfect for layering and wrapping. If you had a matte option I would be happier
Retro Green Glass Bead Long Necklace – Convertible Layering Strand
Nice quality. Good length
Beautiful, classic earrings. They are a perfect size and look very elegant on.
The earing is heavy and the earring post on the back is very thin. As a result the earring post bents and falls off my ear. Very bad product. Your return policy is confusing . Please provide me with phone number which is missing on your website.
IT IS JUST BEAUTIFUL!!!
To large. I can’t used it.
Japanese Minimal Enamel Wide Band Ring | Versatile Layering Style
good
