Natural MOP & T-Shape Emerald Necklace

Orders are usually shipped within 1–3 business days (Monday to Friday, excluding holidays) from China.

If an item is out of stock or cannot ship within 3 business days, we’ll email you with an estimated shipping date.

Pre-order items typically ship within 7–15 business days. If it takes longer than 7 business days, we’ll send you a detailed update.

Delivery time varies by country and region, usually taking 5-10 business days.You can check the estimated delivery time at checkout or read more in our Shipping Policy. 

30-Day Return Period

Our return policy accepts unused, unworn, tagged items in their original packaging within 30 days of purchase. This excludes custom items, final sale items . Faulty items can be returned or exchanged free of charge. Customers are responsible for return shipping and customs clearance fees for non-quality-related returns.

For full details, please read our complete return policy.

Tracking numbers are automatically sent to your email as soon as your order is packed.If you haven’t received it within 3 business days, please check your junk/spam folder.
Still can’t find it? Feel free to contact us at service@floysun.com — we're happy to help!

You could track it by App Shop or track my order 

Pre-order items typically ship within 7–15 business days. If it takes longer than 7 business days, we’ll send you a detailed update.

If your order contains both in-stock and pre-order items, we will, by default, ship them together unless otherwise requested. If you prefer to have the in-stock items shipped separately, please place separate orders or leave a note in your order specifying that the in-stock items should be shipped first.