Shipping & Returns
1.All orders are processed mostly within 1-3days and shipped Monday to Friday form China(Excluding weekends and holidays) Does not include custom made or pre-ordered products.
2.Delivery Time: Orders are typically delivered within 7-15 business days (excluding weekends).
3.As a gift, please order 5 days in advance + processing time + estimated delivery time to avoid package delays.
* Please note that all shipping time are estimiated by carrrier, and we cannot guarantee shipping times.
See the Shipping Policy for details on shipping costs, terms, delivery times and FAQs.
Exchanges and Returns
Items returned within 14 days of their original shipment date in same as new condition will be eligible for refund.
* Shipping and returns warehouse address in China
* For all items that are not eligible for returns or refunds, please see the returns page for explanation.
For more details, please see Return & Refund policy
Get in touch
If you have any questions, you can contact our customer service email:email@example.com
We will reply within 24-48 hours
Jewelry Gift Box
At Floysun Jewelry, we understand that the right packaging is the perfect companion for your jewelry. It not only protects your precious pieces but also enhances the overall quality of your jewelry. For each order, we provide a maximum of two jewelry boxes and jewelry pouches. If you require additional packaging, feel free to make an additional purchase. Thank you for choosing Floysun Jewelry for your exquisite pieces!
Tag Us on Instagram for a Chance to Win Big! 📸
Join our photo tagging contest and showcase your creativity and style. When you tag our products or brand and use specific hashtags, every participant has the opportunity to receive a gift card or shopping discount as a token of our appreciation! Whether you're sharing fashion, food, travel, or any other unique moments, we welcome you to be part of our community and enjoy the rewards. Let's explore and share beautiful moments together!